Capgemini’s $3.3 Billion Move to Redefine AI-Powered Business Operations

French consulting giant Capgemini has announced a landmark acquisition—its purchase of leading business process outsourcing firm WNS for $3.3 billion in cash. This bold strategy marks a clear pivot toward building a comprehensive service platform powered by agentic and generative AI. By integrating WNS’s domain expertise across finance, insurance, healthcare, and travel operations, Capgemini now positions itself as a global leader capable of automating end-to-end business workflows at unprecedented scale. The deal is fully approved by both boards and expected to close by the end of the year, adding an immediate 4 percent uplift to earnings per share, with that accretion rising to 7 percent once synergies are implemented in 2027.

With enterprise clients increasingly demanding integrated digital service solutions, Capgemini’s acquisition aligns directly with market dynamics reshaping the consulting sector. The company plans to blend WNS’s industry-specific operations with Capgemini’s AI platform and consulting services, creating a unified “intelligent operations” offering. This integrated model promises faster deployment, deeper automation, and higher margins. As global pressure mounts to adopt digitized, resilient, and data-driven business systems, Capgemini’s aggressive move suggests a broader trend: traditional consulting firms must either build or acquire digital muscle to stay relevant.